Everything you need to know about by99 — from account setup and deposits to games, bonuses, security and responsible gambling. Browse by category or scroll through all 25 answers below.
by99's FAQ is designed to answer the questions Pakistani users ask most — covering everything from getting started to playing responsibly.
Answers on by99 access, age requirements, platform availability across Pakistani cities, and language options for new users.
Guidance on payment methods, PKR handling, Easypaisa and JazzCash context, processing times and common withdrawal issues.
Explanations of sports betting markets including cricket and PSL, how live casino works, slot RNG mechanics and what RTP means.
Clear breakdowns of welcome bonuses, wagering requirements, game contribution rates and multi-account rules.
Information on KYC requirements, data protection, self-exclusion, setting limits and the legal context for Pakistani users.
If your question is not answered here, contact the by99 support team directly. All support is provided in English with prompt response times.
by99 is an English-language online gaming information platform built for Pakistani users. It provides educational guides, platform reviews, game category overviews and responsible gambling resources covering sports betting, live casino, slots and more. by99 is an information platform — it does not itself operate as a casino or accept wagers directly. Any gambling activity takes place on the third-party operator platforms referenced in our content.
No. All informational content on by99 — including game guides, platform overviews and responsible gambling resources — is freely accessible without creating an account. If you wish to place real bets or play casino games, you will need to register directly with the relevant third-party gambling operator referenced in the content. by99 does not manage those operator accounts on your behalf.
You must be at least 18 years of age to access by99, or the higher minimum required by the applicable operator or license jurisdiction. Gambling-related informational content is strictly for adults. by99 does not knowingly permit access by minors and actively discourages underage engagement with any gambling-related content. If you are under 18, please leave the site immediately.
by99's informational content is accessible from major Pakistani cities including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar, subject to local internet availability and any applicable ISP-level restrictions. Users are responsible for ensuring their access complies with local laws. by99 does not guarantee unrestricted access from all locations within Pakistan or elsewhere.
by99 is an English-language platform targeted at Pakistani users comfortable with English. All content — guides, policy pages, FAQ answers and support communications — is written in natural English with Pakistani context where relevant. Urdu may be mentioned as a support language option in certain contexts, but the platform itself operates entirely in English.
Payment Context Note: Payment provider names referenced in this section — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are cited as familiar Pakistani payment context only. No endorsement, affiliation or gambling support from any of these providers is implied or claimed.
by99 itself does not process deposits. Deposits are made directly with the third-party gambling operator you choose to register with. Most international operators referenced on by99 support a range of deposit methods. The exact options available to Pakistani users depend on the operator's supported payment channels and their terms. Always check the operator's cashier section for current deposit options before funding your account.
Easypaisa and JazzCash are familiar Pakistani mobile wallet services referenced on by99 as contextual payment information only. Whether a specific operator supports these wallets for gambling deposits depends entirely on that operator's payment integrations and their terms of service. by99 does not imply that Easypaisa or JazzCash endorse, support or affiliate with any gambling operator in any capacity.
Currency availability depends on the specific operator. Some international gambling platforms may offer PKR (Pakistani Rupee) accounts or display amounts in PKR for convenience, while others operate in USD, EUR or another currency with automatic conversion. Check the operator's banking or cashier section for current currency options before registering to avoid unexpected conversion fees.
Raast, HBL, UBL, Meezan Bank and Bank Alfalah are referenced on by99 as familiar local payment infrastructure for context only. Whether any of these channels are accepted by a given gambling operator depends solely on that operator's payment policies and banking partnerships. by99 makes no claim that these banks or Raast endorse gambling transactions or support gambling activity in any way.
E-wallet withdrawals often complete within 24 to 48 hours, while bank transfers may take 3 to 7 business days depending on the operator's processing cycle and your bank's clearing times. Common reasons for delays include incomplete KYC verification, pending wagering requirements attached to a bonus, or the operator's internal fraud review process. If your withdrawal is delayed, contact the operator's support team directly — by99 cannot intervene in operator-side payment processes.
by99 covers a wide range of online gaming categories including sports betting (cricket, football, PSL, ICC tournaments, UFC and more), live casino games with real dealers (live roulette, live blackjack, live baccarat), RNG slot games, classic table games and virtual sports. The specific games available on any given platform depend on which operator you register with and their software provider partnerships.
Many international sports betting platforms referenced on by99 offer markets on Pakistan cricket — including bilateral Test and ODI series, ICC tournaments such as the T20 World Cup, and Pakistan Super League (PSL) T20 matches. Coverage depth and available markets vary by operator. by99 references these sports for informational context only and holds no affiliation with the Pakistan Cricket Board, PSL or ICC.
A live casino streams real-time video from a dedicated studio or physical casino floor, allowing players to participate in table games — roulette, blackjack, baccarat and others — with a human dealer via their device. Players place bets through an on-screen interface while watching the live feed. It combines the convenience of online play with the atmosphere of an in-person casino experience, and is accessible on both desktop and mobile.
Online slot games are primarily chance-based, driven by certified Random Number Generators (RNGs) that determine outcomes independently on every spin. There is no skill element that meaningfully influences results. Each spin is statistically independent from the previous one — a common misconception is that a machine is "due" a win after a losing streak, which is not how RNG-based games function. Treat slots as entertainment, not as a system to beat.
RTP stands for Return to Player — the theoretical percentage of wagered money a game returns to players over a very large number of rounds. A slot with 96% RTP theoretically returns PKR 96 for every PKR 100 wagered across millions of spins. RTP is a statistical average across all players and sessions, not a guarantee of individual session results. Higher RTP games offer slightly better theoretical odds, but short-session variance can differ significantly from the stated figure.
A welcome bonus is an introductory offer from a gambling operator designed to reward new registrations, usually as a deposit match (such as 100% match up to a set PKR amount) or free spins on selected slot games. Welcome bonuses are almost always subject to wagering requirements — meaning you must bet the bonus amount a specified number of times before any resulting winnings can be withdrawn as real cash.
Wagering requirements specify how many times you must bet a bonus amount before withdrawing associated winnings. For example, a PKR 5,000 bonus with a 30x wagering requirement means you must place a total of PKR 150,000 in qualifying bets before withdrawal is permitted. Always read the full bonus terms — game contribution rates, time limits and maximum bet restrictions all affect how achievable a bonus is in practice.
No. Operators typically assign different contribution rates to different game types. Slots commonly contribute 100% towards wagering requirements, while table games like blackjack or roulette may contribute 10% to 20%, and live casino games sometimes contribute even less or nothing at all. Always check the specific bonus terms for the contribution schedule before choosing which games to play when working through a wagering requirement.
Welcome bonuses are typically a one-time offer per player, household or device. Attempting to claim a welcome bonus multiple times using different accounts is considered bonus abuse and is prohibited by all reputable operators. Operators use identity verification and device tracking to detect multiple accounts. Ongoing promotions, reload bonuses and loyalty rewards are separate offers that may be available repeatedly — check the operator's promotions page for current availability.
Before accepting any bonus, always check: the wagering requirement (how many times the bonus must be bet), the time limit (how many days you have to complete wagering), the maximum bet per round while a bonus is active, the game contribution rates, the minimum deposit required to trigger the bonus, and any withdrawal caps that apply to bonus winnings. Skipping this step is the most common reason players are unable to withdraw bonus winnings.
KYC stands for Know Your Customer — a standard identity verification process required by licensed gambling operators under anti-money laundering (AML) and responsible gambling regulations. It typically requires submitting a government-issued photo ID (such as a CNIC for Pakistani users), proof of address, and sometimes proof of payment method. KYC must usually be completed before significant withdrawals are processed by the operator.
Reputable licensed gambling operators are required to implement data security measures including SSL/TLS encryption for all data transmission, secure storage of personal and financial data, and compliance with data protection regulations in their licensing jurisdiction. by99 recommends using only operators that hold valid licences from recognised jurisdictions and display clear privacy policies. Always review the operator's privacy policy before submitting personal documents or financial details.
Most responsible gambling operators provide limit-setting tools within your account settings under a section labelled "Responsible Gambling", "Player Safety" or similar. You can typically set daily, weekly or monthly deposit limits, loss limits, wager limits and session time limits. Limits can usually be decreased immediately but require a cooling-off period before they can be increased — this protective asymmetry is a standard feature of responsible platform design.
Self-exclusion is a formal request to suspend your gambling account for a defined period — typically ranging from 6 months to permanent closure — to prevent further gambling activity. It is available through the responsible gambling section of your operator account or by contacting their support team directly. Self-exclusion is recommended for anyone who feels their gambling is becoming difficult to control. by99 encourages users to use this tool without hesitation when needed. See our Responsible Gambling page for full guidance.
Pakistan's Prevention of Gambling Act, 1977, and related provincial legislation impose significant restrictions on gambling activity. by99 does not claim that online gambling is legal in Pakistan, and this content does not constitute legal advice. by99 makes no claim of authorisation by the Government of Pakistan, PTA, State Bank of Pakistan or any Pakistani regulatory body. Users are solely responsible for understanding and complying with all applicable laws in their jurisdiction before engaging in any gambling activity.
🔞 Adults 18+ Only — or the higher minimum required by the applicable operator or license jurisdiction. Gambling may be restricted or prohibited in your area. Please check local regulations before participating. If gambling is affecting your wellbeing, visit our Responsible Gambling page for support resources and self-exclusion guidance.
If your question is not covered in the FAQ above, the by99 support team is here to help. All support is provided in English. Response times may vary depending on volume, but we aim to reply to all substantive enquiries as promptly as possible.
For responsible gambling assistance, account concerns or urgent support matters, please also refer to our Responsible Gambling page.
Head back to the homepage to explore sports betting guides, casino category overviews, game tutorials and educational content — all written in English for Pakistani users who want to stay informed and play responsibly.